Privacy Policy

Effective Date: September 4, 2024

At Lavish Laundry DXB, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, and payment details.
• Order Information: Details of your orders, including services requested, delivery instructions, and any special requests.
• Usage Data: Information on how you interact with our website, such as pages visited, time spent on the site, and other usage statistics.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and to gather information about your browsing activities.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our laundry services, including order processing, delivery, and customer support.
• Communicate with you about your orders, promotions, and updates.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that assist us with payment processing, delivery services, and IT support.
• Legal Obligations: Authorities if required by law or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal data, subject to certain legal obligations.
• Opt-out of marketing communications.

6. Cookies

Our website uses cookies to improve your experience and analyze website traffic. You can control the use of cookies through your browser settings.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@lavishlaundrydxb.com.